Privacy Policy

Heart Bingo is committed to protecting your personal data and adhering to the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Data Collection

When you create an account or make a deposit, we collect the following information:

• Your name
• Address
• Date of birth
• Email address
• Phone number

We also collect data on your gaming activities, including the games played and any wins/losses. This is used to provide services such as customer support, payment processing, and marketing communications.

Purpose

The primary purpose of collecting personal data is to provide you with a secure and enjoyable gaming experience. We use this information to verify identities, prevent fraud, and ensure compliance with regulatory requirements.

We may also use your data for marketing purposes, but only if you have opted-in to receive such communications. You can choose to opt-out at any time by contacting us via email or through the website's account settings.

Storage

Your personal data is stored on secure servers located within the UK and EU. We take all reasonable steps to protect your information from unauthorized access, loss, or destruction.

Disclosure

We do not disclose your personal data to third parties except where necessary for:

• Payment processing
• Compliance with regulatory requirements (e.g., anti-money laundering)
• Provision of customer support services

In rare cases, we may share aggregated and anonymized data with partners or affiliates to improve the gaming experience.

Your Rights

As a data subject, you have the right to:

• Access your personal data upon request
• Rectify inaccuracies in your data
• Request erasure (deletion) of your data under certain circumstances
• Restrict processing of your data
• Data portability: you can transfer your data between Heart Bingo and other service providers

Complaints

If you believe we have mishandled your personal data, please contact us via email or through the website's account settings. We will investigate all complaints promptly and take corrective action as necessary.

Changes to this Policy

We reserve the right to update this Privacy Policy at any time without prior notice. All changes will be posted on our website, so it is essential you regularly review our policy to stay informed about how we collect, use, and protect your personal data.

By using Heart Bingo's services, you acknowledge acceptance of these terms and conditions and consent to the collection, storage, and processing of your personal data as outlined above.